GetSafe Review [2024] - Navigate Germany

GetSafe, an insurance company, was founded in 2015 in Germany providing a number of different insurance products (dental insurance to car and home insurance etc) to their customers. This article is to give you details about this insurance provider and authentic reviews are also mentioned so you can make an informed decision while taking an insurance plan.

Introduction to GetSafe

getsafe insurance company in Germany generally focuses on expats and foreigners and stands out among multiple insurance providers in Germany. Here are the features;

Mobile application

GetSafe uses technology to provide convenient and best services to their customers and their mobile application is a step. Customers do not have to visit their office and go through the paperwork as they can simply download the mobile application, sign up, and buy a package that best suits their needs. Complete information and guidance is provided in the mobile application. 

Language Support

GetSafe made it easy for foreigners in Germany by offering them dual language support. Their app is available in both German and English which is very beneficial for expats who do not know German.

Range of Insurance Products

GetSafe is known for home insurance, but also offer many other products such as; - car insurance

GetSafe offers flexible and cheap car insurance plans. You can make a claim in case of any accidental damage or theft. - Legal Protection Insurance

Legal issues are always difficult to handle but thanks to GetSafe who made it easy by offering legal protection insurance. Get an insurance policy and benefit yourself with their top-notch legal protection from traffic, as well as criminal and home protection. - Home Insurance

GetSafe is known for their home insurance that includes both the building and the content insurance. You can customize your plan according to your requirements by selecting or dropping out the things from an insurance product. - Liability insurance

Laws and regulations are very strict in Germany even if you are very responsible. Getting liability insurance is very important to deal with legal problems such as small damage to a citizen or his possessions. - Dental insurance

GetSafe started their services in the health industry and their customers can avail their dental insurance plans to get help for their dental issues.

Customization

Getsafe offers customization to a great extent with which their customers get a plan according to their needs. They can change their insurance products and the payment duration that makes it easy for their clients to have a policy according to the requirements and budget.

Flexibility

GetSafe is super flexible in their plans due to which you will never get stuck in making monthly payments. You can cancel the policy anytime through their mobile application and choose a different policy that best suits your needs.

Customer Support

GetSafe is very friendly towards their clients and offers best and smooth customer service that is available 24/7. Chatbox on its official website is in English which is very helpful for foreigners in Germany.

GetSafe Reviews

Personal Experience

Our experience with GetSafe was great about using their mobile application. It is very helpful and user friendly. We chose their home insurance policy and checked their customer service and response time. Their chatbot Carla was very responsive and supported English as well as Germany.

General Customer Concerns

Do not just believe in rumors as most people think they will cover all kinds of insurances but not with perfection. They have separate teams for all kinds of plans who are responsible to help and guide their customers in specific domains.

Positive Reviews

Here are a few good reviews from GetSafe users;

Competitive Premium and Prices

Customers highly recommend their packages because they are happy and satisfied with the prices. You can also minimize your price plan by customization and keep the prices low as per your budget. Ozzi (a satisfied customer) shared that GetSafe is a very affordable home insurance policy. 

Accessible

Dorothy, a happy customer, found GetSafe easily accessible because of their mobile application and recommended GetSafe to others and said that there should be incentives for recommendations so that people will spread the word. Customer was not informed about the referral credit that GetSafe provides when someone recommends and the person buys the plan. 

Claim and Reimbursement

Customers found it very easy and comfortable to deal with their matters with the help of GetSafe insurance. The registration process is also very smooth and they found no issue during claims and reimbursement process. 

Negative Reviews

Here are the bad reviews for GetSafe; 

Good at Technology Not At the Insurance

One of the customers faced reimbursement issues when he shifted his house, GetSafe was unresponsive. He had issues to reissue GetSafe insurance policy. Later, GetSafe responded and assured the customer of a solution and asked to send an email.

Customer Service

Mrs. Bell (frustrated client) was very angry as her property needs to be repaired as soon as possible and the cracks should be covered quickly but GetSafe was non-responsive. Later, GetSafe responded and asked for direct contact through email to get the solution to her problem.

Poor Response

Their customers are not happy as GetSafe isn’t able to reimburse the claims. They shared that the response rate is very low and poor and they ask to send an email and make direct contact.

Final Words

This research and reviews will help you a lot to make an informed decision. Do not just choose an insurance plan randomly but think carefully and decide what options you need. Customization is always helpful to minimize your cost and you can choose what you need most. GetSafe is among some of the top insurance providers in Germany, but they lack in a few areas like customer service.