Best Internet Providers in Germany [2024 List]

Best Internet Providers in Germany [2024 List]

Technological advancement has made it impossible to live life without the Internet. When moving to Germany, you have information regarding DSL or cable connection. There are a lot of internet providers in Germany offering different services at competitive rates and have their own pros and cons. You can choose an internet provider based on the best speed, price offered, performance, reliability, and smooth services.

Best Internet Providers in Germany

Here are the five best and leading internet providers in Germany;

  1. Telekom
  2. Vodafone
  3. 1 & 1
  4. Eazy
  5. O2 Internet

Telkom

Telekom has been state-owned since 1996 and is Germany’s number-one internet provider. They are offering the best DSL coverage to their 13 million customers as they have many lines across the country. Their internet connection has unique features, covers 39% of the market share and has the best speed compared to the other internet providers. It is a bit expensive compared to the other internet providers in Germany.

Pros of Telekom ✅ Leading internet provider in Germany. ✅ Great coverage. ✅Quick response to their customer ✅ Best customer support. ✅ Quick activation time because of regional lines across the country.

Cons of Telekom ⛔️ Router is not added to the package ⛔️ Expensive packages ⛔️ 24 months contract duration

Vodafone

Vodafone is the second largest provider in Germany and offers a fast-speed cable-based internet connection. Your internet connection speed depends on the cable installed in your area. They do not provide their services in all cities of Germany. The price starts from 20 EUR per month.

Pros of Vodafone ✅ Telephone and TV are included in the package. ✅ Gigabit GB network. ✅ Fast speed. ✅ Competitive prices and amazing packages.

Cons of Vodafone ⛔️ 24 months contract duration.

1&1

1 & 1 is the third largest internet connection in Germany. It offers DSL internet connection without any contract, so it is best for temporary users who visit Germany for an official visit or holiday trip. The price starts from 20 EUR per month.

Pros of 1&1 ✅ Free hardware.
✅ Competitive prices and unique packages.
✅ Sim is available with unlimited data.
✅ Cancel your contract after a three-month period. 

Cons of 1&1 ⛔️ Long activation time ⛔️ Waiting time ⛔️ Poor customer service

Eazy

Eazy is the cheapest internet provider with Vodafone’s cable network. They offer different packages with different speed options for their customers. Their prices start from 13.99 Euros per month.

Pros of Eazy ✅ Competitive prices. ✅ Available in almost all cities of Germany. ✅ Package includes the router without any costs. 

Cons of Eazy ⛔️ 24 months contract duration. ⛔️ Minimum speed of 40 Mbits per second.

O2 Internet

O2 Internet, previously known as Alice, offers the best quality services to its customers. Their connection speed is so good, no matter how much load you put on it.

Pros of O2 Internet

✅ Good speed. ✅ 250 Mbit per second. ✅ Cheap prices. ✅ Subsidized hardware available. ✅ Flatrate for both mobile phone and landline.

Cons of O2 Internet ⛔️ Poor customer support.

Summary of Top Five Internet Providers

Telekom Vodafone 1 & 1 Eazy O2
Connection Type DSL Cable DSL Cable DSL, cable, fibre optics, and LTE
TV Connection Optional Optional Optional Optional
Provision of Landline in Package
Contract Duration 24 months 24 months Flexible 24 months 24 months
Download Speed 250 Mbit per second 1000 Mbit per second 1000 Mbit per second 40 Mbit per second 250 Mbit per second
Upload Speed 50 Mbit per second 50 Mbit per second 200 Mbit per second 5 Mbit per second 40 Mbit per second
English Support
Price Per Month Starting from 34.95 Euro Starting from 29.99 Euro Starting from 29.99 Euro Starting from 13.99 Euro Starting from 24.99 Euro

Difference Between DSL and Cable Connection

DSL Connection Cable Connection
No sharing is possible Sharing is possible
No lag during peak time Heavily throttled
Available in most of the German cities Not available in all cities of Germany
Less susceptible to other traffic Most susceptible to other traffic
Slower speed when away from an internet provider Speed is good but gets slow as the number of users increases

WiFi Speed in Germany

To watch videos, send emails, or stream Netflix, 16 MBit/s speed is good. Users who need to make many online audio or video calls or meetings, want to play games, or watch HD movies should look for a high-speed connection with higher bandwidth. Leading internet providers offer high-speed internet (250 MBit/s downloads and 40 MBit/s upload speed).

How to Choose An Internet Provider?

Compare the different providers and choose the best one that fits your needs. You can compare the prices, features, services offered, special offers, discounts, and performance before you make a final choice. Ask your friends and family for referrals and recommendations, and you can check the reviews online. Choose a reliable and trustworthy internet provider who offers excellent packages at reasonable rates. Do not forget to confirm the additional or hidden charges when finalizing an internet provider.

Essential Considerations for Choosing Internet Service Providers in Germany

When it is about choosing the best internet service provider, you must consider the following while choosing an internet provider;

  • Unique options include LTE home tariff or satellite.
  • Old connection lines offer poor speed as they are not connected properly.
  • New customer discounts from time to time.
  • Companies with more online presence or have greater market share.
  • Customer support and website in English.

Major Drawback of Internet Providers in Germany

Internet providers are attracting customers with new packages, discounts, and offers. Old customers pay the previous rates, which makes them think they are paying additional charges. Officials ask their clients to dial other numbers if they call incredibly daunting customer service. Waiting time can be extended if you need help from a technician at your home, which might cause delays and irritation.

Instructions While Signing A Contract

You must clearly understand the telecommunication laws before signing a contract with an internet provider. Do not forget to know about your rights and obey the rules to avoid future issues. You must know the three things before you make a contract. These include prices, duration of the agreement, and monthly charges.

Conclusion

There are a lot of internet providers in Germany, but we have only mentioned the five leading providers. While signing a contract, do not forget to confirm the details of the selected service provider. Choose a provider who offers the best packages at reasonable rates. Enjoy a smooth internet connection.


Jibran Shahid

Jibran Shahid

Hi, I am Jibran, your Fellow Expat living in Germany since 2014, With my 10 years of experience, my aim is to bring you the well researched guides about life in Germany


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